Frequently Asked Questions

When does the course start?

There is no start date. All of our courses are 100% online and available to you whenever you like. When you sign up to a course you will receive an email with a link to set up an account with a password. Once this is done you will have immediate access to the course. The whole process is quick and simple.

Is there coursework to submit?

There is no coursework that you need to do. If you have a question about a particular sign featured in a video, there is a message board for each video lecture where you can contact us directly.

Do I get a certificate for completing the course?

For the Level 1 and Level 2 courses we have a two part assessment that will test your receptive and practical Auslan skills. We will provide you with feedback on your signing and award you with a certificate.

We have a large group of people that would like to join. Can you do a bulk enrolments?

Absolutely. Just email us at [email protected] along with what course you are interested in and how many people you want to enrol and we'll send an invoice to you. Also send a list of the full names and email addresses of these people to [email protected] and we'll set up the accounts.

Can we use our NDIS funds to pay for your courses?

Of course. Just email us at [email protected] along with the full name of the NDIS participant and their NDIS number. We'll create an invoice for you to submit to your plan manager and, once payment has been received, we will create an account for you.

Are your courses in the North or South dialect of Auslan? Is there a major difference between them?

All of signs taught in our courses are in the southern dialect. We will occasionally show the Northern variant for a sign if this sign is widely used in those states where Northern dialect is used.

However, dialects aren’t really a barrier now. You would have no problem signing and understanding Auslan with a person that uses either the southern or learning dialect. It’s only in the higher levels of Auslan such as interpreting that you need to be aware of the state and regional dialects. 

Why is my bank statement showing more than your advertised price?

Even though we are an Australian company, Learn Auslan Online is hosted by Teachable, an American teaching platform. This means that depending on your bank, paying by credit card will mean that you incur a foreign transaction fee of 2-4%.

We are a business; do you offer one-off or weekly Auslan tutoring sessions?

Yes we do, but only via Zoom for the time being. Please email Kevin at [email protected] with what you have in mind for these session/s and we'll put you win touch with a tutor.